Return Policy

Returns and Exchanges:

• Print-on-Demand Products: Due to the custom nature of print-on-demand products, we do not accept returns or exchanges unless the item is damaged or defective. If your item arrives damaged or defective, please contact us within 30 days of delivery with photos of the damage or defect to initiate a return or exchange.
• Prints and Original Artwork: All sales of prints and original artwork are final. We do not accept returns or exchanges for these items.

Return/Exchange Process for Damaged or Defective Items:

1. Contact our customer support team at [email address] to initiate a return or exchange.
2. Provide your order number and the reason for your return or exchange, along with photos of the damage or defect.
3. Await further instructions on returning the item. Depending on the nature of the return/exchange, we may provide you with a prepaid shipping label.
4. Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange.
5. If approved, refunds will be processed to the original method of payment within [X] business days. Exchanges will be processed promptly, and you will receive a confirmation email with the new tracking information.

Return Shipping Costs:

• If you are returning a damaged or defective item, we will cover the return shipping costs.

Contact Us:

• If you have any further questions about our return/exchange policy, please contact our customer support team at chloe@sloast.com or through the contact form.